Upcoming Mastercard Planned Maintenance – November 15th, 2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 2026 - 06:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-11-15 06:00:00 UTC
End: 2026-11-15 11:00:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Nov 15, 2026 06:00-11:00 UTC

About This Site

Welcome to Tribe's status page! We will keep you updated on how our systems are operating. In the event of service interruptions or scheduled maintenance, we will post a note here to ensure you stay informed.

If you experience any issues with Tribe, do not hesitate to get in touch with us at http://support.tribepayments.com.
We will get back to you as soon as possible.

Uptime over the past 90 days. View historical uptime.
Issuer Processing Under Maintenance
Tribe Hub Operational
Card Payments processing Under Maintenance
Bank Payments processing Operational
API Operational
Acquirer Processing Under Maintenance
Tribe Hub Operational
Payments processing Under Maintenance
API Operational
3D Secure Operational
Access Control Server (ACS) Operational
3DS Server (MPI) Operational
POS Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Fraud & Risk monitoring Operational
Tribe Hub Operational
Event processing Operational
API Operational
Individual or company scanning Operational
Digital Banking Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Bank Connect Operational
Bank Payments processing Operational
Open Banking Operational
Tribe Hub Operational
API Operational
Payment Gateway Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Other Operational
Customer Support Center Operational
Developer Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 15, 2026

Unresolved incident: Upcoming Mastercard Planned Maintenance – November 15th, 2026.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

Sandbox Environment – Service Disruption
Resolved - Dear Partners,

We are pleased to inform you that the disruption affecting our Sandbox environment has been resolved.

While the underlying issue with our third-party technical infrastructure provider remains ongoing, our team has successfully implemented a workaround to restore normal operations in the Sandbox environment.

We apologise for any inconvenience caused and appreciate your patience and understanding.

Kind regards,
Tribe Operations
Nov 13, 15:38 UTC
Identified - Dear Partners

Please be informed that we are currently experiencing a service disruption affecting all products in our Sandbox environment.

The issue is related to a third-party technical infrastructure provider and may result in failed transactions, unsuccessful API requests, and other service interruptions within the Sandbox environment.

Our team is actively in contact with the provider and is working to resolve the issue and restore normal service.

We apologise for any inconvenience caused and will provide further updates as more information becomes available.

Kind regards,
Tribe Operations
Nov 13, 07:40 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Upcoming Mastercard Planned Maintenance – November 7th, 2026
Completed - The scheduled maintenance has been completed.
Nov 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 16:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-11-07 16:00:00 UTC
End: 2026-11-07 21:00:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Nov 5, 08:51 UTC
Upcoming Entersekt (Modirum) Planned Maintenance – November 6th, 2026
Completed - The scheduled maintenance has been completed.
Nov 7, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt.

Maintenance Schedule:
Start: 2026-11-06 21:00:00 UTC
End: 2026-11-07 01:00:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Oct 29, 06:09 UTC

Nov 6, 2026

Upcoming Entersekt (Modirum) Planned Maintenance – November 5th-6th, 2026
Completed - The scheduled maintenance has been completed.
Nov 6, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt.

Maintenance Schedule:
Start: 2026-11-05 22:00:00 UTC
End: 2026-11-06 00:30:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Oct 20, 13:48 UTC

Nov 5, 2026

Delays in Non-Instant TAI Notifications
Resolved - This incident has been resolved.
Nov 5, 13:12 UTC
Identified - Dear Partners,

We are currently experiencing delays in the delivery of non-instant TAI notifications.

Our technical teams are actively investigating the issue and working to restore normal processing as soon as possible.

We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

Kind regards,
Tribe Operations
Nov 5, 07:19 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Third-Party ACS Service Disruption (Modirum)
Resolved - This incident has been resolved.
Nov 3, 13:40 UTC
Identified - Hello Partners,

We would like to inform you that our third-party provider, Modirum, is currently experiencing an unexpected outage affecting the Access Control Server (ACS) service.

The issue started at approximately 09:33 UTC and may impact 3D Secure (3DS) authentication services.

Modirum is actively investigating the issue to identify the root cause and restore normal service. At this stage, the cause of the disruption and the estimated resolution time remain unknown.

We are closely monitoring the situation and will provide further updates as more information becomes available.

We apologise for any inconvenience caused.

Tribe Operations
Nov 3, 09:55 UTC
Upcoming Entersekt (Modirum) Planned Maintenance – November 3rd, 2026
Completed - The scheduled maintenance has been completed.
Nov 3, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt.

Maintenance Schedule:
Start: 2026-11-03 11:00:00 UTC
End: 2026-11-03 13:30:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Oct 30, 08:25 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Upcoming Mastercard Planned Maintenance – November 1st, 2026
Completed - The scheduled maintenance has been completed.
Nov 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-11-01 05:30:00 UTC
End: 2026-11-01 11:00:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 30, 08:18 UTC
Upcoming Entersekt (Modirum) Planned Maintenance – October 31st, 2026
Completed - The scheduled maintenance has been completed.
Nov 1, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt.

Maintenance Schedule:
Start: 2026-10-31 23:00:00 UTC
End: 2026-11-01 00:03:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Oct 20, 13:47 UTC
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