All Systems Operational

About This Site

Welcome to Tribe's status page! We will keep you updated on how our systems are operating. In the event of service interruptions or scheduled maintenance, we will post a note here to ensure you stay informed.

If you experience any issues with Tribe, do not hesitate to get in touch with us at http://support.tribepayments.com.
We will get back to you as soon as possible.

Issuer Processing Operational
Tribe Hub Operational
Card Payments processing Operational
Bank Payments processing Operational
API Operational
Acquirer Processing Operational
Tribe Hub Operational
Payments processing Operational
API Operational
3D Secure Operational
Access Control Server (ACS) Operational
3DS Server (MPI) Operational
POS Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Fraud & Risk monitoring Operational
Tribe Hub Operational
Event processing Operational
API Operational
Individual or company scanning Operational
Digital Banking Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Bank Connect Operational
Bank Payments processing Operational
Open Banking Operational
Tribe Hub Operational
API Operational
Payment Gateway Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Other Operational
Customer Support Center Operational
Developer Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Mastercard Planned Maintenance - 21st December 2025 Dec 21, 2025 04:30-07:30 UTC

Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2025-12-21 04:30:00 UTC
End: 2025-12-21 07:30:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Posted on Dec 18, 2025 - 08:15 UTC
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025
Upcoming Mastercard Planned Maintenance – December 14th, 2025
Completed - The scheduled maintenance has been completed.
Dec 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 04:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2025-12-14 04:30:00 UTC
End: 2025-12-14 07:30:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Dec 11, 07:54 UTC
Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Delayed Outgoing Payments via ClearBank
Resolved - Dear Partners,

The incident affecting outgoing payment processing via ClearBank has been resolved, and systems are operating normally.

We are finalising the review of impacted transactions, and any identified impact will be communicated individually to affected customers through our usual support channel.

We apologize for the inconvenience.

Tribe Operations
Dec 10, 17:21 UTC
Identified - Dear partners,

We recently experienced an issue affecting outgoing payment processing via ClearBank. The underlying issue has now been resolved, and new outgoing payments are being processed successfully.

However, some payments that were initiated during the incident remain in a pending state. We are currently reviewing these pending items and will process them as soon as possible. Our team continues to monitor the situation closely.

Further updates will be provided once all pending payments have been cleared.
Dec 10, 15:19 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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