All Systems Operational

About This Site

Welcome to Tribe's status page! We will keep you updated on how our systems are operating. In the event of service interruptions or scheduled maintenance, we will post a note here to ensure you stay informed.

If you experience any issues with Tribe, do not hesitate to get in touch with us at http://support.tribepayments.com.
We will get back to you as soon as possible.

Issuer Processing Operational
Tribe Hub Operational
Card Payments processing Operational
Bank Payments processing Operational
API Operational
Acquirer Processing Operational
Tribe Hub Operational
Payments processing Operational
API Operational
3D Secure Operational
Access Control Server (ACS) Operational
3DS Server (MPI) Operational
POS Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Fraud & Risk monitoring Operational
Tribe Hub Operational
Event processing Operational
API Operational
Individual or company scanning Operational
Digital Banking Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Bank Connect Operational
Bank Payments processing Operational
Open Banking Operational
Tribe Hub Operational
API Operational
Payment Gateway Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Other Operational
Customer Support Center Operational
Developer Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming scheduled maintenance notice - JCB Jan 13, 2026 03:00-05:00 UTC

Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by the JCB network.

Maintenance Schedule:
Start: 2026-01-13 03:00:00 UTC
End: 2026-01-13 05:00:00 UTC

Expected Impact:
ISAC-ACQ - Authorisations may be affected intermittently.
Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Posted on Dec 29, 2025 - 08:28 UTC
Jan 5, 2026

No incidents reported today.

Jan 4, 2026
Important: Authorization Processing Degradation
Resolved - Dear Partners,

The deployed fix has resolved the issue and our systems are now operating normally. Impact details and RCA will be shared separately with each affected partner via an individual Jira ticket from their Customer Operations Manager. We apologize for the inconvenience caused and thank you for your patience.
Jan 4, 15:55 UTC
Monitoring - The fix has been deployed. We are monitoring closely and, at this time, authorization processing appears to be operating normally. We will continue to observe system performance and provide further updates if anything changes.
Jan 4, 15:37 UTC
Identified - We believe the issue has been identified. Our teams are preparing an urgent fix and will deploy it as soon as possible. We’ll provide another update once the fix is applied and we confirm service stability.
Jan 4, 15:33 UTC
Update - We are continuing to investigate this issue.
Jan 4, 15:26 UTC
Update - We are actively investigating with multiple teams involved (Product/Tech, Infrastructure, and DevOps). All teams are working to identify the root cause and restore normal service as quickly as possible. Further updates will be shared on this status page.
Jan 4, 15:18 UTC
Investigating - Dear Partners,

We are currently experiencing degradation in authorization processing. Some authorizations may be delayed or fail intermittently. Our technical team is investigating and working to restore normal performance. We will provide updates as soon as more information is available.

Sorry for the inconvenience caused.
Jan 4, 15:05 UTC
Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025
Upcoming scheduled maintenance notice - JCB
Completed - The scheduled maintenance has been completed.
Dec 30, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 03:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by the JCB network.

Maintenance Schedule:
Start: 2025-12-30 03:00:00 UTC
End: 2025-12-30 04:00:00 UTC

Expected Impact:
ISAC-ACQ - Authorisations may be affected intermittently.
Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Dec 29, 08:11 UTC
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

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