All Systems Operational

About This Site

Welcome to Tribe's status page! We will keep you updated on how our systems are operating. In the event of service interruptions or scheduled maintenance, we will post a note here to ensure you stay informed.

If you experience any issues with Tribe, do not hesitate to get in touch with us at http://support.tribepayments.com.
We will get back to you as soon as possible.

Issuer Processing Operational
Tribe Hub Operational
Card Payments processing Operational
Bank Payments processing Operational
API Operational
Acquirer Processing Operational
Tribe Hub Operational
Payments processing Operational
API Operational
3D Secure Operational
Access Control Server (ACS) Operational
3DS Server (MPI) Operational
POS Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Fraud & Risk monitoring Operational
Tribe Hub Operational
Event processing Operational
API Operational
Individual or company scanning Operational
Digital Banking Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Bank Connect Operational
Bank Payments processing Operational
Open Banking Operational
Tribe Hub Operational
API Operational
Payment Gateway Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Other ? Operational
Customer Support Center ? Operational
Developer Hub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mastercard (MFE) Planned Maintenance Jul 6, 2025 03:30-06:30 UTC

Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard. Please note the maintenance impact is limited to the Mastercard File Express (MFE).

Maintenance Schedule:
Start: 2025-07-06 03:30:00 UTC
End: 2025-07-06 06:30:00 UTC

Expected Impact:
There is no downtime planned or expected during this maintenance. While file clearing processes may experience brief delays within the maintenance window, disruptions are uncommon, and we do not anticipate any significant impact.

Specifically:
• Issuer settlement import processing may be delayed during the maintenance period.
• Acquiring transactions may be settled with a delay during the maintenance period.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Posted on Jul 04, 2025 - 11:36 UTC

Upcoming Maintenance Notification - Discover Jul 7, 2025 13:00 - Jul 8, 2025 12:00 UTC

Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-07 13:00:00 UTC
End: 2025-07-08 12:00:00 UTC

Expected Impact:
ISAC-ISS: Authorization services could be impacted during the maintenance window.
ISAC-ACQ: No customer impact is expected.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Posted on Jul 04, 2025 - 11:51 UTC

Discover planned Maintenance Jul 10, 2025 13:00-19:00 UTC

Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-10 13:00:00 UTC
End: 2025-07-10 19:00:00 UTC

Expected Impact:
ISAC-ISS: Authorisations may be affected during the maintenance window.
ISAC-ACQ: Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Posted on Jul 04, 2025 - 11:46 UTC
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Discover planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-03 01:00:00 UTC
End: 2025-07-03 19:00:00 UTC

Expected Impact:
ISAC-ISS: Authorisations may be affected during the maintenance window.
ISAC-ACQ: Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.

Tribe Operations Team
Jun 30, 05:47 UTC
Upcoming Maintenance Notification - Discover
Completed - The scheduled maintenance has been completed.
Jul 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 13:01 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-02 13:00:00 UTC
End: 2025-07-03 12:00:00 UTC

Expected Impact:
ISAC-ISS: Authorization services could be impacted during the maintenance window.
ISAC-ACQ: No customer impact is expected.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Jun 26, 05:20 UTC
Jul 2, 2025
Discover Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 13:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-02 13:00:00 UTC
End: 2025-07-02 19:00:00 UTC

Expected Impact:
ISAC-ISS: Settlement processing may be delayed during the maintenance window and authorisations may be affected intermittently.
ISAC-ACQ: Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.

Tribe Operations Team
Jun 25, 13:39 UTC
Jul 1, 2025
Discover planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-07-01 13:00:00 UTC
End: 2025-07-01 19:00:00 UTC

Expected Impact:
ISAC-ISS: Settlement processing may be delayed during the maintenance window and authorisations may be affected intermittently.
ISAC-ACQ: Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.

Tribe Operations Team
Jun 30, 05:40 UTC
Jun 30, 2025
Discover Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 04:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-06-30 04:00:00 UTC
End: 2025-06-30 11:00:00 UTC

Expected Impact:
ISAC-ISS: authorisations may be affected during the maintenance window.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.

Tribe Operations Team
Jun 25, 13:30 UTC
Jun 29, 2025
Mastercard Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2025-06-29 03:30:00 UTC
End: 2025-06-29 06:30:00 UTC

Expected Impact
There is no downtime planned or expected during this maintenance. While file clearing processes may experience brief delays within the maintenance window, disruptions are uncommon, and we do not anticipate any significant impact.

Specifically:
• Issuer settlement import processing may be delayed during the maintenance period.
• Acquiring transactions may be settled with a delay during the maintenance period.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Jun 27, 08:50 UTC
Jun 28, 2025
Upcoming Maintenance Notification – Banking Circle
Completed - The scheduled maintenance has been completed.
Jun 28, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 UTC
Scheduled - Dear Customer,

We would like to inform you about a maintenance event scheduled by Banking Circle regarding their annual Disaster Recovery (DR) Testing.

Maintenance Schedule:
Start: 2025-06-28 08:00:00 UTC
End: 2025-06-28 16:00:00 UTC

Expected Impact:
• Account balances and reporting may not reflect transactions in real-time during the maintenance window.
• VIBAN creation and updates will be temporarily delayed and will resume once the DR testing is complete.

Tribe will closely monitor all operations throughout this maintenance window to ensure service stability. In the event of any service disruptions, our teams are on standby and ready to respond promptly.

If you have any questions or concerns, please do not hesitate to contact us through the Tribe Support Centre.

Thank you for your understanding.
Tribe Operations Team
Jun 16, 12:08 UTC
Jun 27, 2025

No incidents reported.

Jun 26, 2025
Discover Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 13:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-06-26 13:00:00 UTC
End: 2025-06-26 19:00:00 UTC

Expected Impact:
ISAC-ISS: settlement processing may be delayed during the maintenance window and authorisations may be affected intermittently.
ISAC-ACQ: Clearing and settlement of Acquiring transactions may experience unexpected delays.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Jun 20, 12:35 UTC
Jun 25, 2025
Upcoming Scheduled Maintenance by Discover – June 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 13:00 UTC
Scheduled - Dear Customer,

We would like to inform you about upcoming planned maintenance events scheduled by Discover.

Maintenance Schedule:
Start: 2025-06-25 13:00:00 UTC
End: 2025-06-25 19:00:00 UTC

Expected Impact:
Please be advised of the following potential impacts during the maintenance window:
ISAC-ISS: Authorizations may be affected intermittently, and clearing delays are possible during the maintenance window.
ISAC-ACQ: Clearing and settlement of acquiring transactions may be processed with a delay.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Jun 20, 13:01 UTC
Upcoming Scheduled Maintenance by Visa – June 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming scheduled maintenance event by Visa.

Maintenance Schedule:
Start: 2025-06-25 06:00:00 (UTC)
End: 2025-06-25 08:00:00 (UTC)

Expected Impact:
While we have taken all possible measures within our control to minimize any impact, there is a slight chance of short disruptions with Visa authorization processing for Acquiring during the maintenance window from 06:00 UTC to 08:00 UTC. While no interruptions are anticipated, we are notifying you out of an abundance of caution.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.

Best regards,
Tribe Operations
Jun 20, 12:21 UTC
Maintenance for Discover scheme
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:01 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance activity related to the Discover scheme.

Maintenance Schedule:
Start: 2025-06-25 06:00:00 UTC
End: 2025-06-25 07:00:00 UTC

Expected Impact:
During the maintenance window, clearing on ISAC-ISS may experience temporary delays. All other services are expected to operate as normal.

This is a routine maintenance to improve clearing processes for the Discover scheme.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Jun 23, 08:43 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Acquiring Product – Planned Maintenance Notification (Sandbox Environment)
Completed - The scheduled maintenance has been completed.
Jun 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 10:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance activity scheduled for the Tribe Acquiring Product – Sandbox environment.

Maintenance Schedule:
Start: 2025-06-23 10:00:00 UTC
End: 2025-06-23 12:00:00 UTC

This maintenance is part of our ongoing efforts to enhance system stability, performance, and reliability across our Acquiring services.

Please note that while no downtime is expected, there may be temporary disturbances during the testing of API and accessing Acquirer Admin Panel.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Jun 20, 12:08 UTC
Jun 22, 2025
Mastercard Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2025-06-22 03:30:00 UTC
End: 2025-06-22 06:30:00 UTC

Expected Impact
There is no downtime planned or expected during this maintenance. While file clearing processes may experience brief delays within the maintenance window, disruptions are uncommon, and we do not anticipate any significant impact.

Specifically:
• Issuer settlement import processing may be delayed during the maintenance period.
• Acquiring transactions may be settled with a delay during the maintenance period.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Jun 20, 12:10 UTC
Jun 21, 2025

No incidents reported.

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