We are pleased to inform you that the disruption affecting our Sandbox environment has been resolved.
While the underlying issue with our third-party technical infrastructure provider remains ongoing, our team has successfully implemented a workaround to restore normal operations in the Sandbox environment.
We apologise for any inconvenience caused and appreciate your patience and understanding.
Kind regards, Tribe Operations
Posted Nov 13, 2026 - 15:38 UTC
Identified
Dear Partners
Please be informed that we are currently experiencing a service disruption affecting all products in our Sandbox environment.
The issue is related to a third-party technical infrastructure provider and may result in failed transactions, unsuccessful API requests, and other service interruptions within the Sandbox environment.
Our team is actively in contact with the provider and is working to resolve the issue and restore normal service.
We apologise for any inconvenience caused and will provide further updates as more information becomes available.