All Systems Operational

About This Site

Welcome to Tribe's status page! We will keep you updated on how our systems are operating. In the event of service interruptions or scheduled maintenance, we will post a note here to ensure you stay informed.

If you experience any issues with Tribe, do not hesitate to get in touch with us at http://support.tribepayments.com.
We will get back to you as soon as possible.

Uptime over the past 90 days. View historical uptime.
Issuer Processing Operational
Tribe Hub Operational
Card Payments processing Operational
Bank Payments processing Operational
API Operational
Acquirer Processing Operational
Tribe Hub Operational
Payments processing Operational
API Operational
3D Secure Operational
Access Control Server (ACS) Operational
3DS Server (MPI) Operational
POS Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Fraud & Risk monitoring Operational
Tribe Hub Operational
Event processing Operational
API Operational
Individual or company scanning Operational
Digital Banking Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Bank Connect Operational
Bank Payments processing Operational
Open Banking Operational
Tribe Hub Operational
API Operational
Payment Gateway Operational
Tribe Hub Operational
Payments processing Operational
API Operational
Other Operational
Customer Support Center Operational
Developer Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upcoming Entersekt (Modirum) Planned Maintenance – October 22nd, 2026 Oct 22, 2026 22:00 - Oct 23, 2026 00:00 UTC

Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt's HSM Vendor.

Maintenance Schedule:
Start: 2026-10-22 22:00:00 UTC
End: 2026-10-23 00:00:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Posted on Oct 08, 2026 - 07:54 UTC

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

Upcoming Mastercard Planned Maintenance – October 18th, 2026
Completed - The scheduled maintenance has been completed.
Oct 18, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 03:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-10-18 03:30:00 UTC
End: 2026-10-18 06:30:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 15, 07:29 UTC

Oct 17, 2026

Upcoming Mastercard Planned Maintenance – October 17th, 2026
Completed - The scheduled maintenance has been completed.
Oct 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-10-17 15:00:00 UTC
End: 2026-10-17 20:00:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 15, 07:20 UTC

Oct 16, 2026

Upcoming Mastercard Planned Maintenance – October 16th, 2026
Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 15:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-10-16 15:00:00 UTC
End: 2026-10-16 21:00:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 15, 07:14 UTC
Upcoming Entersekt (Modirum) Planned Maintenance – October 15th, 2026
Completed - The scheduled maintenance has been completed.
Oct 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt's HSM Vendor.

Maintenance Schedule:
Start: 2026-10-15 21:00:00 UTC
End: 2026-10-16 03:00:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Sep 30, 08:12 UTC

Oct 15, 2026

Oct 14, 2026

Planned Technical Maintenance – 14 October 2026
Completed - The scheduled maintenance has been completed.
Oct 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:00 UTC
Scheduled - Dear Partners,

We would like to inform you about the upcoming planned technical maintenance.

Maintenance Schedule:
Start: 2026-10-14 01:00 UTC
End: 2026-10-14 03:00 UTC

The maintenance activities will be performed in stages throughout this window. During this time, customers may experience a brief period of service degradation. The exact timing of the degradation within the maintenance window cannot be confirmed in advance.

Although we have implemented all possible measures to minimize impact, there remains a slight possibility that the below-listed services may be impacted during the maintenance period.

Potential impact by product:

WALLET: GUI, API and frontend degradation; card transaction processing may be affected; outgoing bank transfers and IBAN issuing may be delayed.

BANK: GUI and API degradation; CoP/VoP checks may be affected; outgoing bank transfers and IBAN issuing may be delayed; incoming bank transfers may also be affected.

ISSUING: GUI and API degradation; card transaction processing and 3DS services may be affected; clearing, reporting and personalisation file generation may be delayed. Some requests submitted during the degradation period may need to be retried.

ACQUIRING: GUI and API degradation; card transaction processing and 3DS services may be affected; clearing and reporting may be delayed.

GATEWAY: GUI and API degradation; card transaction processing may be affected.

RISK: GUI degradation.

OPENBANK: GUI degradation.

POS: No customer impact is expected.


Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

We apologise for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com.

Kind regards,
Tribe Operations Team
Oct 9, 11:10 UTC

Oct 13, 2026

Upcoming Mastercard Planned Maintenance – October 13th, 2026
Completed - The scheduled maintenance has been completed.
Oct 13, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:45 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-10-13 20:45:00 UTC
End: 2026-10-13 21:15:00 UTC

Expected Impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that authorizations for both ISAC-ISS and ISAC-ACQ systems may be impacted during the maintenance period. While no interruptions are anticipated, we are notifying you out of an abundance of caution.

If you have any questions or concerns, please feel free to contact us through the Tribe Support Centre ticketing system: https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Sep 8, 09:48 UTC
Upcoming Scheduled Maintenance by UnionPay – October 13th, 2026
Completed - The scheduled maintenance has been completed.
Oct 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming scheduled maintenance event by the UnionPay scheme.

Maintenance Schedule:
Start: 2026-10-13 15:00:00 (UTC)
End: 2025-10-13 18:00:00 (UTC)

Expected Impact:
While we have taken all possible measures within our control to minimize any impact, there is a slight chance of short disruptions to UnionPay authorization processing for Issuer during the maintenance window.

While no interruptions are anticipated, we are notifying you out of an abundance of caution. In the unlikely event of service degradation, Tribe has monitoring systems in place and is confident that service will resume.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Sep 30, 09:17 UTC

Oct 12, 2026

Upcoming Banking Circle Planned Maintenance: Virtual Account Service – October 12th, 2026
Completed - The scheduled maintenance has been completed.
Oct 12, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:00 UTC
Scheduled - Dear Customer,

We would like to inform you of a scheduled update to Banking Circle's Virtual Account Service.

Maintenance Schedule:
 Start: 2026-10-12 18:00:00 UTC
 End: 2026-10-12 18:30:00 UTC
 Expected duration: 30 minutes

Expected impact:
 While the maintenance is in progress, you won't be able to create or update Virtual Accounts (VIBANs). We don't expect any impact on other services. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 1, 09:17 UTC
Upcoming Scheduled Maintenance by UnionPay – October 12th, 2026
Completed - The scheduled maintenance has been completed.
Oct 12, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 15:00 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming scheduled maintenance event by the UnionPay scheme.

Maintenance Schedule:
Start: 2026-10-12 15:00:00 (UTC)
End: 2025-10-12 18:00:00 (UTC)

Expected Impact:
While we have taken all possible measures within our control to minimize any impact, there is a slight chance of short disruptions to UnionPay authorization processing for Issuer during the maintenance window.

While no interruptions are anticipated, we are notifying you out of an abundance of caution. In the unlikely event of service degradation, Tribe has monitoring systems in place and is confident that service will resume.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Sep 30, 09:16 UTC

Oct 11, 2026

Upcoming Mastercard Planned Maintenance – October 11th, 2026
Completed - The scheduled maintenance has been completed.
Oct 11, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:30 UTC
Scheduled - Dear Customer,

We would like to inform you about an upcoming planned maintenance event scheduled by Mastercard.

Maintenance Schedule:
Start: 2026-10-11 03:30:00 UTC
End: 2026-10-11 06:30:00 UTC

Expected Impact:
Please be aware that there might be a slight delay in clearing for both Issuer and Acquiring Processors during the maintenance period.

Specifically:
Issuer Settlement import processing may experience delays.
Acquiring transactions may be settled with a delay during the maintenance window.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system
[https://support.tribepayments.com].

Thank you for your understanding.
Tribe Operations Team
Oct 8, 07:38 UTC

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Upcoming Technical Provider Planned Maintenance – October 7th, 2026
Completed - The scheduled maintenance has been completed.
Oct 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:00 UTC
Scheduled - Dear Customer,

We would like to inform you of scheduled maintenance being performed by our technical service provider.

Maintenance Schedule:
Start: 2026-10-07 22:00:00 UTC
End: 2026-10-08 04:00:00 UTC

While no service disruption is expected during this maintenance window, customers may experience reduced levels of resilience. As a precaution, we are sharing this notice in advance. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Sep 30, 09:19 UTC

Oct 7, 2026

Upcoming Entersekt (Modirum) Planned Maintenance – October 7th, 2026
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 UTC
Scheduled - Dear Customer,

We would like to inform you of routine infrastructure upgrades performed by Entersekt's HSM Vendor.

Maintenance Schedule:
Start: 2026-10-07 00:00:00 UTC
End: 2026-10-07 04:00:00 UTC

Expected impact:
Although we have implemented all possible measures to minimize impact, there remains a slight possibility that transaction processing may be impacted during the maintenance period for ISAAC-ISS. Should any unexpected issues arise, our monitoring systems and operational teams will work to identify and address them promptly.

If you have any questions or concerns, please contact us through the Tribe Support Centre ticketing system:
https://support.tribepayments.com

Thank you for your understanding.
Tribe Operations Team
Oct 6, 10:17 UTC

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

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